Privacy Policy

Privacy Policy for Sep Hotel Restaurant

1. Introduction

At Sep Hotel Restaurant, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or use our services.

2. Information We Collect

We collect personal information that you provide to us, including:

Name

Email address

Phone number

Payment information (when booking or purchasing)

Special requests or preferences (such as dietary restrictions or room preferences)

We may also collect non-personal information, such as IP addresses, browser types, and browsing behavior for analytics purposes.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Processing bookings and reservations

Communicating with you about your bookings

Providing customer support

Sending marketing materials (with your consent)

Improving our services

4. Sharing Your Information

We do not share your personal information with third parties except in the following cases:

With service providers who assist in operating our business (such as payment processors, email marketing services, etc.)

As required by law or to protect our rights and the safety of others

5. Data Security

We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it. However, no method of data transmission over the internet or method of electronic storage is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us remember your preferences and provide personalized content. You can control cookie settings through your browser settings.

7. Your Rights

You have the right to:

  • Access and correct your personal data
  • Request the deletion of your personal data
  • Withdraw consent for marketing communications at any time
  • To exercise these rights, please contact us at the details provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please review the policy periodically.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us.